How do I purchase a digital product?
It's easy! Browse our website and select the digital product you wish to purchase. When you're ready, proceed to checkout, complete the payment, and you will receive a download link or access to the product immediately after your purchase is confirmed.
How do I receive my digital product?
After payment, you will receive an email with a download link or instructions on how to access the product. You can also log in to your account on the website to access your purchases.
Can I request a refund for digital products?
After a digital product has been delivered and the download has begun, the right of withdrawal lapses in accordance with the Right of Withdrawal Act, Section 22, letter n. This means that the purchase cannot normally be refunded.
If you still encounter issues with the product, such as a broken download link or file corruption, please contact us within 48 hours. We will then either offer you a new download or refund your money if the issue cannot be resolved.
What payment methods do you accept?
We accept payment via credit cards and similar payment solutions.
How do I contact customer service?
If you have any questions or problems, please contact our support team at post@immotion.com . We usually respond within 1-2 business days,
Are your digital products compatible with all devices?
Our digital products are delivered in common formats such as PDF in downloadable files. You will need a device with internet access and compatible software to download and open the products.
Can I share the digital products I purchase?
No, digital products purchased from IMMOTION AS are for personal use only. Sharing, reselling or redistribution of these products is strictly prohibited.
Do I need to have an account to purchase products?
You do not need an account to make a purchase, but we recommend creating one for easier access to your products and a better overview of your orders.
